System Offices Shared Services
System Offices Shared Services (SOSS) offers a wide array of business and professional services made available to System Offices units through the Chief Financial Officer. Our staff are experienced and professionally certified in areas of expertise that fall outside of the core services provided by other System Offices units. We are a resilient team of professionals equipped with a set of methodologies, processes, and best practices to ensure the success of various projects, initiatives, and daily operations.
Details about our services are provided below. For questions or to request assistance, please email us at sharedservices@uillinois.edu.
Change Management & Communications
SOSS Change Management and Communications specializes in communications, videography, web development, and accessibility services, ensuring seamless communications and inclusive digital experiences. We administer Business and Finance News, BusFin website, and deliver change management services for projects.
Services
- Accessibility
- Communications
- Change Management
- Website Support
- Videography
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Instructional Design
SOSS Instructional Designers (IDs) work with System Offices units to create accessible training deliverables, including job aids, participant guides, webinars, videos, and stand-alone web-based training. IDs work with experts to design training adhering to learning principles while determining the audiences, overall objectives, and deadlines.
Services
- Job Aids
- Participant Guides
- Web-based Training
- Webinars
- Videos
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Learning Systems Support
SOSS Learning Systems Support (LSS) provides educational technology support, project management, and consulting on knowledge, information, and resource management. We administer Ability LMS and the Training Knowledgebase. Additionally, we create surveys, forms, and assist with online events.
Services
- Ability LMS Support
- Client Consulting
- Knowledgebase Management
- Online Conferences and Events
- Project Management
- Surveys and Web Forms
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Operations Support
SOSS Operations Support (Ops) offers an extensive catalog of business and finance services to System Offices units including budgeting, financial reporting, reimbursement processing, security access management, and so much more. Our operations experts allow you to outsource your business management tasks so you can focus on your core services.
Services
- Budget and Finance
- Business Continuity
- Card Services
- Event Planning
- Inventory Services
- Purchasing
- Security
- Travel and Reimbursements
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