Report a Lost or Stolen Card

If your PCard or TCard is lost or stolen, immediately contact Bank of America at 888-449-2273. Provide your University Identification Number (UIN) as your Account Verification Code.

The following actions may also be required if a fraudulent transaction posts in Chrome River:

• Contact UPAY Card Services if a credit is not issued for the fraudulent charge within 60 days of contacting the bank.
• Create an ER in Chrome River for the fraudulent charge. The credit can be processed on the same ER.