Overpayments may occur due to administrative error, job records not ended on time, work schedule/default hours not ended correctly, or data entry and time reporting errors during time entry. Both the employing unit and University Payroll & Benefits (UPB) have responsibilities to resolve overpayment situations pursuant to Business and Finance Policy and/or Internal Revenue Code (Publication 15).
The following pages provide important information about these responsibilities as well as the overpayment recovery process.
Learn about what the department is responsible for in preventing and correcting overpayments.
Learn about what UPB is responsible for in recapturing and correcting overpayments.
Details the methods and situations that govern the overpayment recovery process.
Other overpayment situations you should be aware of.
Select your university to create a service ticket and access support knowledge.