Department Billing & Payments
GAR Billing
General Accounts Receivable (GAR) billing statements are generated in Banner and mailed on the second business day of the month to customers with an outstanding balance greater than $5.00.
GAR billing statements reflect:
- Unpaid balances from prior billing statements
- New charges assessed to the customer's account within the last 30 days
- Total amount due
SAR Billing
Student Accounts Receivable (SAR) billing statements are generated on the second business day of the month. Enrolled students receive e-mail notification that they may view and print their SAR billing statement electronically in Student Self-Service. SAR billing statements are mailed to non-enrolled students.
Due Dates
All billing statements for GAR and SAR have a due date of the 28th of that month.
For example:
If you assess a charge to a GAR customer on April 4, and the charge remains unpaid as of May 1, a GAR billing statement will be generated and mailed to the customer on May 1; payment will be due by May 28.
Late Fees
A monthly late fee is assessed on the delinquent balance prior to generation of the billing statement. A late payment charge of 1.5% or $1.00, whichever is greater, will be assessed each month on any balance not paid by the due date.
In addition to the late payment charge, a past due charge of $2.00 per month will be assessed on account balances that are 60 days or more past due.
Customer Service
University Bursar Customer Service (CS) is available for customers billing inquiries. You or your staff may receive requests from CS for invoices or other documentation as questions arise in the billing process. We ask that you respond promptly to these requests so that CS may respond promptly to the customer.
Payments
Payments can be made by:
- Online echecks
- Credit cards
- Mailed to lockbox
- International wires
- Flywire
Online Payment
If the payee wishes to pay online using the GAR Online Payment Center they can pay by:
- ACH/e-check – at no cost to your customer or your unit.
- Credit card – if your unit is willing to accept the 2.4% merchant fee, you may also authorize your customers to pay by credit card.
- Visit the GAR Online Payment Center for instructions and to authorize your customers to pay by credit card.
Mail
If the payee mails a check as payment:
All check payments mailed in are applied to the customer account are applied FIFO (first in, first out) unless specified invoices(s) are itemized on the check and/or billing statement stubs.